Asked and answered.

I-Care Eye Drops is an Ayurvedic proprietary medicine for dry, tired eyes. It is a 10ml aqueous preparation built from nineteen plants and minerals: five carried directly, and fourteen more that the water base is extracted from.

The carton claims four things and we do not add a fifth. It soothes, it refreshes, it relieves dryness, and it is cooling. That is what it is for. It is not a treatment for any diagnosed eye condition, and it is not a substitute for anything a doctor has prescribed you.

₹599 for the pack, and every order currently ships two 10ml bottles rather than one. So the effective price is under ₹30 per ml, which is roughly half the single-bottle rate.

There is no subscription, no membership tier, and no price that only appears if you wait for an email. The number on the product page is the number you pay.

Each bottle is 10ml. At the label dosage — two drops in both eyes, twice a day — a single 10ml bottle lasts most people somewhere between three and four weeks of continuous use.

Once a bottle is opened it should be used within one month and then discarded, even if there is liquid left. That is on the carton, and it is not a commercial instruction: an opened eye preparation is not the same product a month later.

It is registered as an Ayurvedic proprietary medicine, which is a specific regulatory category in India rather than a marketing word. That is why the claims on the carton are short and precise, and it is why we will not write anything more expansive on this site.

Practically: treat it as a preparation for the eyes, use it as directed, and stop if anything is uncomfortable.

Three formulations exist. I-Care Eye Drops is the only one you can buy today. A migraine oil, also used for muscle pain, and a liver syrup are behind it.

Neither will be announced before it is ready, and neither will launch with a countdown. When they are available they will appear in the shop and in the Journal, and that will be the whole announcement.

In India. It is manufactured under GMP conditions and sold here by the people who make it rather than through a chain of unnamed resellers.

That is the practical argument for buying from this site: the bottle comes from the batch we made, in date, and if something is wrong with it you are writing to the people responsible.

Nineteen things, and all nineteen are named on the product page and again in full on the ingredients page.

Carried directly: honey, rock salt, purified alum, purified borax, and camphor. Processed into the aqueous extract: tulsi, white sandalwood, red sandalwood, haritaki, bahera, punarnava, bhringraj, sobhanjan, nimba, rose, lodhra, yamani, haridra, and dhatriphal.

Most brands in this category print four recognisable names on the website and leave the rest on the box. We would rather you read the whole list before you buy than after.

The strengths are printed on the carton, which is where the regulator requires them and where you can read them the moment the parcel arrives.

On the site we argue from naming everything rather than from numbers. If that changes we will publish them; until then, relative phrasing is as far as we will go — and the four ingredients described on the homepage are genuinely among the largest presences in the bottle.

Triphala is not one plant but three fruits — haritaki, bahera and dhatriphal — used together in a classical proportion. All three are in this formulation, and between them they are the largest botanical presence in the bottle.

Ayurveda has used the combination in eye preparations for a very long time. We are describing traditional use, not making a claim about outcomes.

Haridra — turmeric — is present, but as part of the aqueous extract rather than as a powder stirred in. That distinction is the reason a water-based drop can carry it at all, and it is why the liquid is not the colour you would expect from turmeric.

It should not stain in ordinary use. As with any drop, wipe away what runs onto the skin.

Yes, honey is one of the five directly carried ingredients. Honey has a long history in classical Ayurvedic eye preparations, and here it is at a controlled strength inside a licensed formulation manufactured under GMP conditions.

This is not the same thing as putting kitchen honey in your eye, and nobody should do that.

The formulation is plant and mineral based apart from honey, which is why it is vegetarian but not vegan.

It is an aqueous preparation — water is the carrier, not alcohol.

It is a licensed multi-dose eye preparation, so it is formulated to remain stable in the bottle for its shelf life. That is also why the one-month-after-opening rule exists and why the dropper must not touch anything.

The full composition as approved is printed on the carton.

Two drops in both eyes, twice a day, or as directed by a physician. That is the dosage on the carton and there is no benefit to exceeding it.

Most people find morning and evening the easiest pair of times to keep to. If you work on a screen all day, the end of the working day is a sensible second dose.

Wash your hands. Tilt your head back, pull the lower lid down gently to make a small pocket, and let two drops fall into it without letting the dropper touch your eye, your lashes, or your fingers.

Close the eye for a few seconds rather than blinking hard — blinking pumps most of it straight out. Wipe away anything that runs onto the skin, then close the cap tightly.

A brief cooling sensation is normal and is what the camphor, rose and both sandalwoods are there for. It usually settles within a few seconds.

Sharp stinging, burning that does not subside, redness that worsens, or any change in vision is not normal. Stop using it and see an ophthalmologist or a qualified Ayurvedic physician.

No. Stay at the label dosage, or at whatever your physician has told you.

If your eyes are uncomfortable enough that twice a day is not enough, the answer is not more drops — it is finding out why. That is a question for a clinician.

Cool and dry, out of direct sunlight, with the cap closed tightly. Do not refrigerate it and do not leave it on a car dashboard.

Keep it out of reach of children, and keep it as your own bottle — an eye preparation should not be shared, however well you know the person.

One month from the day you open it. After that, discard it and start a fresh bottle even if liquid remains.

The expiry printed on the carton applies to the sealed bottle. Once the seal is broken, the one-month rule is the one that matters.

Either works, and consistency matters more than timing. Many people find one dose in the morning and one at the end of the working day fits their routine without having to think about it.

Drops are also not a substitute for the ordinary things that help tired eyes: looking away from the screen regularly, blinking properly, and adequate light.

Ask your eye doctor first, and do not put drops in over lenses on your own initiative. Most eye preparations are used with lenses removed and reinserted afterwards, but the interval depends on your lenses and your prescription.

This is exactly the sort of question we would rather you asked a clinician than us.

Consult a qualified practitioner before using it. We are not going to give a general clearance for a preparation that goes into the eyes of someone who is pregnant or nursing.

We will always answer honestly if you write to ask — including when the honest answer is that we cannot advise and you should ask your doctor.

Only on the advice of a physician, and never on the strength of a website. Paediatric eye complaints deserve a clinician's look rather than a product recommendation.

Keep the bottle out of reach of children generally.

Speak to your ophthalmologist first, and take the ingredient list with you — that is one of the reasons we publish all nineteen.

This preparation is not a treatment for any diagnosed condition, and it must not replace anything you have been prescribed.

Only if your doctor says so, and not at the same moment. Where a clinician does approve both, they will normally ask you to leave a gap between them so one does not simply wash the other out.

Follow their instruction rather than ours.

Stop using it. If irritation, redness or discomfort persists, see an ophthalmologist or an Ayurvedic physician, and take the carton with you.

Then write to us. We would rather hear about it than not.

It is intended for regular use at the label dosage. That said, no eye preparation should be a permanent substitute for finding out why your eyes are uncomfortable.

If you have been using drops daily for months, that is worth mentioning to a clinician.

Add the product to your cart and check out. You can check out as a guest — an account is optional and buying without one changes nothing about how the order is handled.

You will get a confirmation email with your order number immediately. Keep it: it is the fastest route to your order status later.

Checkout is handled by Shopify's payment providers and supports UPI, major credit and debit cards, net banking, and the usual wallets.

Payment details never reach us — we only see whether a payment succeeded.

If it appears as an option at checkout for your pin code, it is available; if it does not, it is not supported on that route.

Prepaid orders generally dispatch faster, because there is no address confirmation call in between.

Write to us as soon as possible with your order number. Orders are dispatched within 24 to 48 hours, and once a parcel has left we cannot pull it back.

If you spot a wrong address or a wrong phone number, tell us within a couple of hours and we can usually correct it before dispatch.

Write to us at hello@darakhtveda.com with what you have in mind. Use the wholesale topic on the contact page and it will reach the right person faster.

Not currently. Orders ship across India only.

If that changes it will be announced on this site rather than by email campaign.

Orders are dispatched within 24 to 48 hours of being placed. Delivery usually takes a further three to six business days depending on where you are — metro addresses at the faster end, remote pin codes at the slower end.

You will get a tracking link by email the moment the parcel leaves us.

Shipping charges, if any, are shown at checkout before you pay. There is nothing added after that point.

Use the tracking link in your dispatch email — it is the fastest answer and it updates as the courier scans the parcel. Everything else is a slower copy of the same information.

There is also a Track Your Order page with the alternatives if you have lost the email.

Usually not. Courier scans lag, particularly over weekends and holidays, and a parcel can move a long way between two scans.

If nothing has changed for more than 48 hours, or if it has been over seven business days since dispatch, write to us with your order number and we will chase the courier ourselves rather than asking you to.

Couriers call before delivery, which is why a correct phone number matters more than almost anything else at checkout. Most will attempt delivery more than once.

If a parcel comes back to us undelivered we will write to you rather than quietly refunding and moving on.

Photograph it and write to us within 48 hours of delivery. We will send a replacement free of charge and we will not ask you to post the damaged one back.

Full detail is on the Returns & Replacements page.

No. This is a sealed Ayurvedic preparation intended to go into your eyes, and once a bottle has left our control we cannot verify how it was stored or whether the seal was broken.

We will not put a returned bottle back into circulation for someone else. So there is no restocking, and therefore no refund on a change of mind — not as a commercial position, but because the alternative would be unsafe. We would rather say this plainly on a page you can read before buying.

Anything damaged in transit, reported with a photograph within 48 hours of delivery. Anything we sent in error — wrong item, missing bottle, wrong quantity. And we refund in full any order we cancel or cannot fulfil.

None of those require you to post anything back.

Because transit damage is visible immediately and the window is what makes the claim verifiable for both of us. A photograph taken on the day tells us what happened; one taken three weeks later cannot.

If something has gone wrong and you are outside the window, write to us anyway. A rule that is applied without reading the message is not a policy, it is a wall.

No. Photograph it and dispose of it. Asking someone to post a leaking eye preparation back across India serves nobody.

Write to us and tell us what happened. We cannot refund an opened bottle, and we will not pretend otherwise — but we would genuinely rather know.

If you are unsure whether it suits you before buying, ask first. We will answer honestly, including when the answer is that it is probably not what you need.

Darakht means tree. Veda means knowledge. The name describes the work — plants, and the accumulated knowledge of what they do.

It was chosen while picking names rather than inherited, and we say so on the Philosophy page. Inventing a lineage would have been easy and it is the one thing this brand exists not to do.

An Indian manufacturer selling directly rather than through a chain of unnamed resellers. That is the whole of the argument: the bottle comes from the batch we made, in date, and there is nobody between you and the people responsible for it.

You can reach us on the contact page, and a person reads every message that arrives there.

Because the licence sets a ceiling and the honest thing is to sit under it. Every Ayurvedic eye drop in this category is permitted the same short list of claims; anything that appears to promise more is simply written by someone who decided not to care.

Restraint is the one signal a competitor cannot fake with a better copywriter.

Because there are no real ones yet. The review section is live and empty, and it says so.

When customers write reviews they will appear in full, including the unflattering ones. Inventing five-star testimonials for a product that goes in someone's eye is not a shortcut we are willing to take.

No countdowns, no flash sales, no last-chance emails. The buy-one-get-one on the current pack is the offer, and it is stated on the product page rather than unlocked by an exit popup.

If you subscribe to the Journal you get one letter a month about what published studies say about these plants — including where the evidence is thin. No offers.

support@darakhtveda.com, or +91 62844 57593, Monday to Saturday, 9am to 6pm IST. Closed Sunday.

If it is about an order, include the order number — it turns three emails into one.

There is published research on several of the plants in this formulation, and it varies enormously in quality. Some of it is laboratory work that has never been repeated in people; some is small, old, or poorly controlled.

We publish what the studies actually say in the Journal, including where the evidence is thin, and we do not translate a laboratory result into a promise on a product page.

Yes. Ayurvedic medicines are manufactured under licence and their labelling and permitted claims are governed accordingly. That is why the carton says four short things rather than a paragraph of benefits.

It is also why every carton in this category carries a composition table — a requirement most brands satisfy on the box and quietly ignore on their website.

No, and nothing on this site should be read that way. Persistent discomfort, pain, changes in vision, discharge, or an injury all need an ophthalmologist.

A preparation for dryness is a preparation for dryness. It does not diagnose anything, and it will not tell you what is wrong.

Many people do, and if that is what your doctor has recommended, follow it.

This is an Ayurvedic preparation for people who prefer one, made to the same short set of claims and with its full composition published. We are not going to argue it is better than something we are not permitted to compare it to.

It is a regulatory category: a formulation that is not a single classical recipe reproduced verbatim, but is made from recognised ingredients and licensed as a whole.

In practical terms it means the composition is fixed, printed, and approved — which is exactly what lets us publish all nineteen ingredients without qualification.

The ingredients page takes each of the nineteen in turn. The rituals page covers how to actually use the drops and how to look after the bottle.

The Journal is where the longer pieces go, including the ones about evidence.